I did not receive an invoice for my stay. Where can I request it?
During checkout you can indicate whether you want to take the invoice of your stay printed out or receive it by e-mail. In case you did not receive the invoice by e-mail; check your junk mail folder or contact the hotel where you stayed via the contact form. Our colleagues will be happy to help you!
Do you have a business My Bastion account and does your company use digital invoicing? You can find the invoices in the reservation overview of your online account.
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Bastion Hotels is more than willing to help you with booking a hotel room. Do you need help? Please call or email our customer service.
Openinghours customer service
Monday – Friday: 08:00 until 17:30
Saturday and Sunday: 10:30 until 14:30