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I have problems logging in. What should I do?

How inconvenient that you are experiencing problems logging into your My Bastion account. We are happy to help you!

  1. Have you checked your login details?
    Make sure you have entered the correct email address and password. Please note: your details are case sensitive! Forgotten your password? Request a new password.
  2. Are you sure your login details are correct?
    Try logging in to a different browser or try again at a later time
  3. Are the login problems persisting?
    Please contact us via the contact form.

Need help?

Bastion Hotels is more than willing to help you with booking a hotel room. Do you need help? Please call or email our customer service.

Contact us

Openinghours customer service
Monday – Friday: 08:00 until 17:30
Saturday and Sunday: 10:30 until 14:30

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