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Where can I submit a comment or complaint about my stay?

At Bastion Hotels we make every effort to make your stay as pleasant as possible. In the unlikely event that something has not gone completely according to your wishes, or if you have any tips on how we can further improve our services, please let us know.

You can submit a comment, question or complaint via the contact form.

Need help?

Bastion Hotels is more than willing to help you with booking a hotel room. Do you need help? Please call or email our customer service.

Contact us

Openinghours customer service
Monday – Friday: 08:00 until 17:30
Weekend? Use our contact form.

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